FAQ

1. How do you know if the Poncho/Towel will fit?


Measurements can be found in each product description, but we are happy to provide some advice.

1.Are all your products handmade?

Yes, absolutely all our products are handmade and made in Latvia.

    3.Do you also produce products to order?

    Yes, we love special orders. We look at all of them and agree with the vast majority. We've even made an adult-sized poncho so dad and son can have the same. :)

      4. What fabric is used in Susu products?

      We only use OEKOTEX-100 certified waffle cotton fabrics, so both we and you can feel safe that the fabric is of high quality, that no dyes and inks harmful to the child were used in its production, and that it is responsibly produced without using us ethically unacceptable methods (employing children, polluting nature or otherwise).

        5. Do you have a physical store?

        Since we are a project of the heart and not a "big business", we do not have a physical location, but we will certainly strive for it in the coming years :)

          6. How long after ordering can I receive my product?

          Manufacturing and shipping may vary, but in most cases it takes no more than 7 days in total.